10  •  2017 ANNUAL REPORT
            
            
              2017 ANNUAL REPORT  •  11
            
            
              Message From the CEO
            
            
              sales and higher-than-average capacity utilization rates
            
            
              across service centers, with the ramp-up in business al-
            
            
              lowing us to press on with plans to expand our workshop
            
            
              network in Minya, Aswan, Tanta, Marsa Matrouh and
            
            
              Damietta within the next two years and a truck and bus
            
            
              workshop in Abu Rawash in the pipeline.
            
            
              TheTire division alsoperformed exceptionallywell during
            
            
              the year, with profitability mounting every quarter. The
            
            
              segment reinforced its brand portfolio with the distribu-
            
            
              tion of additional reputable brands this year, and their
            
            
              efforts bore fruit in the early months of 2018 when the
            
            
              division began distributing Turkish-made tuk-tuk tires, a
            
            
              profitable segmentwhereweexpect to leverageour strong
            
            
              market position.With the aimof sustaining growth in the
            
            
              truck-bus radial segment, the division also commercial-
            
            
              ized Pirelli and Pharos Truck tires in February 2018.
            
            
              As for GB Capital, the business posted consistently strong
            
            
              performance throughout the year while maintaining a
            
            
              healthy loan portfolio quality and coverage ratio well over
            
            
              100%.  The company played a significant role in overall
            
            
              revenue growth throughout the year and is expected to
            
            
              post similarly strong performance in the coming period in
            
            
              amarket that is increasingly looking for financingoptions.
            
            
              All in all, our extensive experience in the industry has
            
            
              taught us thatwithflexibility and carefully outlined strat-
            
            
              egies, not only can we navigate rocky terrains, but we can
            
            
              come out a better, leaner, transformed operation.
            
            
              Lastly, I would like to conclude with a sincere word of
            
            
              thanks to our Board of Directors and Senior Management
            
            
              for their prudent guidance and solid execution; our staff
            
            
              for their relentless hard work and dedication that has
            
            
              servedas thebackboneof our success throughout the year;
            
            
              and all other stakeholders that have put their faith in GB
            
            
              Auto’sability toweather the stormandcontinue toprovide
            
            
              customers with the exemplary service they have come to
            
            
              expect of us and derivemaximumvalue for shareholders.
            
            
              Message from
            
            
              the
            
            
              CEO
            
            
              Experience has taught
            
            
              us that with flexibility
            
            
              and carefully outlined
            
            
              strategies, we can
            
            
              come out a better,
            
            
              leaner, transformed
            
            
              operation.
            
            
              Increase in group
            
            
              revenue
            
            
              15.5%
            
            
              Dr. Raouf Ghabbour, CEO
            
            
              KPIs —was a prudent step in providing a true reflection of
            
            
              the business’s net debt, facilitate more accurate valuations
            
            
              and reveal hiddenvalue in the company’s share.
            
            
              Throughout the year, GB Auto & Auto Related worked tire-
            
            
              lesslytomaintaintightcontrol onoperatingcosts, having im-
            
            
              plementedmeasures that sawSG&Aas a percentage of sales
            
            
              kept within acceptable levels. We rationalized headcount
            
            
              across all functions, adopting a more targeted approach
            
            
              to our marketing expenses and explored means through
            
            
              which tomaximize energy efficiency inour premises.
            
            
              For the Passenger Car division, the start of 2017 was
            
            
              largely geared toward inventory reduction and clearing
            
            
              low-margin car units from themarket and replacing them
            
            
              with more profitable ones. By the end of the year, we were
            
            
              seeing clear signs that the macroeconomic challenges
            
            
              which resulted in an industry-wide slump were receding.
            
            
              And while the passenger car market is operating at levels
            
            
              50.0% below last year, consumers are adapting to new
            
            
              market prices. As we approach 2018, we are seeing signs
            
            
              that volumes are steadily recovering and are now back to
            
            
              our traditional market share level north of 30.0%.
            
            
              Asweanticipated lastyear, theMotorcycleandThree-Wheel-
            
            
              er divisionmade aneven faster recovery thanPassengerCars
            
            
              considering three-wheelers both serve demand for transpor-
            
            
              tation and are themselves revenue-generating for their own-
            
            
              ers. Segment volumes picked up sharply as early as March
            
            
              2017, with the market already making a recovery toward
            
            
              normal levels, particularly in the three-wheeler segment.
            
            
              Auto-related lines of business were instrumental this year.
            
            
              For one, Commercial Vehicles & Construction Equipment
            
            
              made a sharp recovery toward the end of the year, with the
            
            
              division outperforming the overall market despite a 50.0%
            
            
              volume slump.The segment is poised for acceleratedgrowth
            
            
              in the quarters to come as appetite rises for our product
            
            
              lineup in the private building and tourism sectors — a
            
            
              breakthrough after we successfully ventured into the urban
            
            
              transport and intercitybusmarkets.
            
            
              After-saleswas a vital component of our recovery story as
            
            
              well, with our solid reputation for quality service cement-
            
            
              ing customers’ confidence in us. This translated to strong
            
            
              There ismuchtounpackabout theevents thatunfolded
            
            
              during the year. Following the liberalization of the
            
            
              Egyptianpound inNovember 2016, we found ourselves
            
            
              withaparalyzedmarket as the currencywas still in the
            
            
              early stages of finding its footing and everyone — the
            
            
              business community and consumers alike — was ad-
            
            
              justing to thedislocation. As such, wewere facedwitha
            
            
              new reality that forced us to shift our business strategy
            
            
              and evolve GB Auto Group intomore than just an au-
            
            
              tomotive leader, but a fully diversified player.
            
            
              Theshiftinstrategyallowedustocapitalizeonourstrong,
            
            
              high-margin auto-related and financing businesses that
            
            
              saw us through a year where the automotive industry
            
            
              was just beginning to make a recovery. To anchor this
            
            
              strategy, in the second quarter of the year we adopted a
            
            
              newdisclosure structure that separately reportsour core
            
            
              automotive under GB Auto & Auto Related and high-
            
            
              marginfinancingbusinessesunderGBCapital.The two
            
            
              businesses are sharply different in terms of financing
            
            
              and capital structure as well as underlying risks. To that
            
            
              end, the separation of reporting — with independent